LOSSY&FOUNDY User Guide

Step 1: Registration and Authorization

Registration:

Fill out the registration form:

Your Name

Your Surname

Mobile Phone

Additional Mobile Phone

Email Address

Select Country

Click Register

Authorization through the Log In button:

Enter your email and password

Click Log In

Registration during the final step of application creation:

You can also register during the final step of application creation. After entering the document data, you will be prompted to complete the registration.

Step 2: Creating an Application

Lost action:

Choose Lost on the main page

You can leave up to 2 applications for Lost

Select Document Type:

Choose the type of lost document: PASSPORT or DRIVE ID/LICENCE

Fill Out the Form:

Enter the data from the lost or found document and click Next

Accept the Service Policies:

Accept the service policies and click Send Request

Found action:

Choose Found on the main page

You can leave up to 10 applications for Found

Select Document Type:

Choose the type of found document: PASSPORT or DRIVE ID/LICENCE

Fill Out the Form:

Enter the data from the lost or found document and click Next

Accept the Service Policies:

Accept the service policies and click Send Request

After this step, you will need to register if you haven’t already. The application will only be sent if the user is registered.

The application will be stored for 3 months. If no match is found within this period, it will be deleted.

Step 3: Checking Application Status

  1. Check Application Status:
  2. Check the status of your application in your profile by clicking My Profile in the header.
  3. View Profile:
  4. In the profile, you can see all your applications and their statuses.
  5. Notification and Contact Information:
  6. As soon as a match is found, you will receive a notification via email.
  7. Contact details of the person who found or lost the document will be available in your profile.